Down with Silos: Linking Management Systems Will Improve the Bottom Line

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Description

Businesses today have multiple management systems, including financial, quality and environmental systems. Unfortunately, don’t usually talk to one another. Instead, they behave like independent silos, which results in less-than-optimal operations, excessive costs, and unhappy customers and investors. Quality and environmental managers need to understand the language of finance and the effect of operations on the bottom line, while financial managers need to know how quality and environmental managers can help improve results. The long-term advantages of linking management systems are cost savings, continual improvement of processes and products, and a greater understanding of each other’s work and responsibilities.

Event Details

Presentation Method: Web/Phone
Date: November 20, 2008
Length: 60 minutes including Q&A

Presented By

Dr. Sandford Liebesman, Retired Corporate ISO Manager, Lucent Technologies.

Dr. Sandford Liebesman has over 35 years experience in quality at Bell Laboratories, Lucent Technologies, Bellcore (Telcordia) and KEMA Registered Quality. He is an ISO 9000 subject matter expert and is author of the books TL 9000, Release 3.0: A Guide to Measuring Excellence in Telecommunications, 2nd Edition and Using ISO 9000 to Improve Business Processes. He is the President of Sandford Quality Consulting LLC and is leading the ASQ SOX Team in support of compliance to the Sarbanes-Oxley Law (SOX). He has presented seminars and published articles on QMS/EMS support of SOX and chaired the 2005 and 2006 ASQ SOX conferences. Dr. Liebesman has an engineering degree from the United States Naval Academy and MSEE and Ph.D. (Operations Research) degrees from New York University. He taught statistics, quality control, quality management and operations research at Rutgers University. He is the Chair of the ASQ Electronics and Communications Division and is a Fellow of ASQ.

Key Topics

• What are Silos?
• Removing Silos from your organization
• ISO 9001:2000 Standard and Quality Management
• ISO 14001:2004 Standard and Environmental Management
• QMS/EMS Support of Financial Management
• QMS/EMS Support of SOX Compliance